Thank you for shopping with Monkee’s of the Pines! We take great pride in our reputation for quality and excellent value. If you do not absolutely love your purchase, we will gladly issue a refund for the value of any approved merchandise within 7 days from possession of your order. Approved merchandise for a full refund includes clothing and shoes bought at full price, with tags attached and/or original shoe box. All accessories (Sunglasses, jewelry, handbags and giftables) are NON-REFUNDABLE AND FINAL SALE. Any purchases made during a special sale or promotion are final sale. After the 7 day period, all items become final sale. All exchanges are final sale, unless the item being exchanged is due to a damage, or an issue on our end. Items must be in NEW condition with original tags attached or shoe box, cannot be worn, washed or altered. All refunds will post within 3-5 business days. Monkee’s of the Pines reserves the right to refuse a refund or exchange based on the condition of the item being returned.
The return total will be credited back to the method of payment used during checkout. Monkee’s of the Pines is not responsible for packages lost or stolen in transit.
All items will be shipped for a flat $10 ground shipping charge within the continental United States. To discuss other shipping options please call (910) 693-7463.
After your order has shipped, you will receive a tracking number to keep an eye out for your packages. Please note that delivery dates will vary based on your location.
Not all of our inventory is sold online due to vendor restrictions. If you can not add to cart, PLEASE CALL (910) 693-7463 and any of our sales associates are happy to take your order via phone!