Return Policy
We want you to LOVE your purchase! Should you need to return or exchange, please put your item(s) back in the mail within 7 days. Tags must be attached and the item unworn to receive any credit. All jewelry, handbags, sunglasses, wallets, swimwear, hats, giftables and lingerie are final sale. Any items purchased on sale or using a promotional code are final sale, this includes Code WELCOME25FINALSALE.
After the 7 day period, all items become final sale. All exchanges are final sale, unless the item being exchanged is due to a damage, or an issue on our end. Items must be in NEW condition with original tags attached or shoe box, cannot be worn, washed, or altered. The return total will be credited back to the original method of payment used during checkout and will post within 7 - 10 business days. Monkee’s of the Pines reserves the right to refuse a refund or exchange based on the condition of the item being returned.
To Make a Return
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Customers are responsible for the cost of shipping on all returns. Monkee’s of the Pines is not responsible for packages lost or stolen in transit.
All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from the Southern Pines and Pinehurst locations. As a small business, we cannot accommodate every return, but we will be reasonable. Please contact us directly with any questions or concerns.
Shipping
We offer a $10 Flat Rate shipping option or get FREE SHIPPING when you spend $150+, we ship via UPS and USPS. We also offer a FREE pick up in store option for local customers. After your order has shipped, you will receive a tracking number to keep an eye out for your packages. Please note that delivery dates will vary based on your location.
Orders usually ship within 2 days. Need order sooner? Call us and we will try to expedite your order!
After your order has shipped, you will receive a tracking number to keep an eye out for your packages. Please note that delivery dates will vary based on your location.
Not all of our inventory is sold online due to vendor restrictions. If you can not add to cart, PLEASE CALL (910) 693-7463 or (910) 295-8300 and any of our sales associates are happy to take your order via phone!
124 NW Broad Street, Southern Pines, NC 28387
44 Chinquapin Road, Pinehurst, NC 28374
Elevate your footwear collection with the exquisite Softwaves platform shoe, a coveted gem that is making huge waves in the fashion industry. Meticulously handcrafted by skilled artisans that make up a small family business in Portugal, these perforated platform loafers redefine the synergy of style and comfort. Featuring a uniquely striped wave motif on the platform, the Software loafer exudes an unparalleled aura of elegance. Yet, this shoe isn't just about aesthetics. The cushioned footbed and thoughtfully incorporated arch support elevate your stride to a new level of luxury, making every step a delightful experience. Discover the epitome of fashion and comfort with Softwaves, thoughtfully curated for the refined tastes of Monkee's of the Pines.
Details:
Material & Fit:
Not sure of the fit? Need more information? We're here to help!
Send us a message in the chat box or DM us @monkeesofthepines.com
You can also call our store 910-693-7463
This is my fourth pair. The first ones I tried and bought in store but then we moved away. Since I know how they fit, I can order the size I need with no worries. I use these for work and errands. They look good with jeans, dresses, and leggings. I love these shoes. I can wear them all day without changing.
